Terms and Conditions
The website(s) and associated services of The Stanga Show, S.L hereinafter referred to as ¨STANGA¨ are provided to you in compliance with the following terms and conditions and any additional guidelines posted on our sites. (terms and conditions, T&C). Before making any orders on www.thestangashow.com, please read our T&C carefully.
We strongly advise that you keep up with our most recent T&C, as we reserve the right to alter them occasionally. To get in touch with STANGA, send an email to: contact@thestangashow.com
Stanga would not accept orders from those who are under 18 years old. You must leave our site immediately if you object to any of our T&C.
1. Register for an account
You must create and register an account on this site and fill it out completely with true, accurate, current, and true information about yourself in order to use the services offered there. If any of the information you provided during registration changes, please adjust your profile account accordingly or contact us as soon as you can at the following email address: contact@thestangashow.com
Please be aware that the data required for registering might alter from time to time.
Having a STANGA account enables you to:
- Watch your orders and look back at your earlier purchases.
- Submit your refund or exchange request, directly from your account.
- Make a Wish List for yourself.
- To be notified when stock becomes available, add out-of-stock products to your wish list.
- Save your card and address information so you can buy even more quickly the next time.
- Your email preferences, and account information can all be updated at any moment.
You must keep your account password confidential and secure, and you must inform STANGA right away if you become aware of any security lapses or unauthorised account usage.
Please do not hesitate to reach us via email at or any other method offered on our website if you have any problems with your account or require any technical support related to it. Please keep in mind, though, that we can only get in touch with the designated account holder in regards to inquiries, account adjustments, or cancellations, as well as in regards to any orders.
Forgotten passwords
If you've forgotten your password, you can reset it, or you can use the steps listed under "Forgotten password" on the welcome page. We are unable to email your passcode to you due to security concerns.
2. Purchase eligibility
Your real name, phone number, email address, and any other requested information, if stated, must be provided in order to place a purchase on the website. Additionally, may require prof of identity of the individual we bill and provide accurate and legitimate payment information.
The site may only be used by individuals who meet the STANGA eligibility requirements, who have been issued a valid credit or debit card, accepted by STANGA, and who, by placing an order or orders, have authorised STANGA to validate their identity, obtain a credit or debit card authorization, and to authorize individual or multiple purchase transactions and credit or debit card information.
Products bought from STANGA intended solely for personal use or as gifts and may not be sold, resold, or used in any other way for profit. STANGA reserves the right to impose a restriction on the number of any item(s) per order, collection, or release.
3. Orders
Please review the order details and rectify any mistakes before confirming your order.
Every transaction is subject to acceptance and availability, and products in your shopping bag are never reserved and could be purchased by other customers.
If you haven't chosen a different nation where VAT is not chargeable, the prices displayed on the site are in euros and include VAT at the appropriate rate.
We will send you an email with your order's specifics as soon as you make one to let you know we've received it.
STANGA reserves the right to refuse your purchase in the event that STANGA is unable to secure payment authorization, the ordered item is out of stock, or the item does not meet our quality control standards and is withdrawn. Additionally, STANGA retained the right to refuse orders from customers who placed them with the intention of using them for business or professional purposes.
While we make every attempt to ensure that the information on our website is accurate, occasionally we may find a mistake in the product pricing. We will notify you as soon as possible if we find a pricing error that affects a product in your purchase. For as long as the mistake was obvious, we shall not be obligated to accept or fulfill an order for a product that was advertised at an incorrect price, and we retain the right to cancel such an order that has been accepted or is in transit.
4. Payment
Visa, MasterCard, American Express, Maestro, JCB, and any other payment options that may occasionally be prominently promoted on the website may be used to make purchases. PayPal, Apple Pay, and Klarna are additional payment options. You'll return to the STANGA website once this purchase is finished. Depending on which occurs first, payment will either be processed no later than five days after the date of purchase or will be debited and cleared from your account upon dispatch of your transaction. You attest that the credit or debit card being used belongs to you or that the card's proprietor has given you express permission to use it. The card issuer is required to perform validation checks and authorization on all credit and debit card users. We will not be responsible for any delays or non-delivery if the bank or other financial institution that issued your payment card declines to approve payment to STANGA.
We make our website as safe as we can. Using a safe online payment gateway that encrypts your card information in a secure host environment, this site processes all credit and debit card transactions. We will safely keep your credit or debit card information on our systems if you are a registered STANGA member. These information will be completely encrypted and used only to complete card operations that you have requested.
Secure Socket Layer (SSL) technology is used by STANGA to help ensure that your purchasing experience is safe, easy, and secure. Additionally, we take reasonable precautions, to the extent that this is within our power to do so, to safeguard the information regarding your order and payment. However, absent gross negligence on our part, we are not responsible for any loss you may incur if a third party gains unauthorized access to any data you provide when accessing or ordering from the site.
From the moment we deliver your orders to the location you gave us, they are only under your responsibility.
Stanga will never save your payment data on its data base.
5. Delivery
It's possible for our courier to transport an order to some locations without requiring a signature. Please be aware that in this situation, you accept our terms and conditions and affirm that STANGA is authorized to leave your package(s) outside the building at the shipping location you provided without requiring a signature for proof of delivery. Please note that if no signature is obtained, you accept our terms and conditions and assume complete liability for any loss or damage that may result. Occasionally, if our designated courier believes the shipping address to be unsafe, they may decline to transport your order.
Please be aware that we strive to ship every purchase within 24-72 hours during sales (not including holidays). Delivery timing listed on the website should only be used as a general reference, and always start counting from the day of the delivery. In any event, we will deliver the goods to you within the maximum of 7 days starting from the day on which we accept your payment. STANGA disclaims all liability for any delays resulting from destination customs clearing procedures and costs. We will get in touch with you as soon as we can to let you know if a circumstance beyond our control prevents transportation from happening on time, and we will take action to lessen the impact of the delay. However, if there is a significant risk of delay, you may contact us to cancel your order, and we will give you a refund for any goods you have paid for but not received. As long as we follow this procedure, we won't be held responsible for any delays brought on by the event.
6. Return & Exchange
CANCELLATION OF AN ORDER PURSUANT TO SPANISH CONSUMER LAW
According to Article 102 of the Spanish Consumer Code, you have the right to revoke your purchase with us within 14 days without providing a justification. The 14-day cancellation time begins the day after the day you (or a person you designate, other than a carrier), received your order. For order cancelation you must access your account and proceed with the cancellation process. If you have trouble accessing your account please notify us through our contact page.
In order to be eligible for a refund, you must send all products, packaging, accessories and items received back to STANGA within this 14 days period and we will reimburse you in full, excluding shipping costs you paid for delivery and/or returned products, using the same payment method that you used to complete the original transaction.. Subject to the applicability of the law, we may deduct from the reimbursement the loss in value of any returned products.
In the event that we do not receive the returned goods and in the period of time indicated before, STANGA may deny any reimbursement.
The costs of shipping, returning or exchanging STANGA´s products will be the buyers responsibility, unless stated other wise on the site due to promotions or change in STANGA´s return and exchange policy.
Our return or exchange policy
All STANGA's original garment tags must be present and be still affixed when returning items. Returns that are soiled or damaged will not be accepted, and either the buyer will receive their order back and a refund will not be issued.
If given, any designer packaging, such as boxes, cards, bags, tags and any accesories with /on the items purchased, should be returned with the original package and no defects whatsoever on the content of the delivered package.
If any of your orders were shipped without STANGA tags, please let us know sending an email to: contact@thestangashow.com
All returns should be requested before you ship your item(s) back to us. Unrequested or unknown returns will be sent back to the shipper.
At STANGA's discretion, returns made after this period may be accepted, but they will only be issued shop credit.
If a return product/s are not of satisfactory quality, suitable for their intended use, it is deemed to be faulty. Please be aware that products that sustain damage from regular use, an accident, or misuse will not be deemed defective.
On our website, we've done our best to correctly portray the colours of our products. We cannot, however, promise that any colour will be accurately displayed on your monitor and that the colous showed on our site will match 100% any purchased product. All products on STANGA´s website are presented for presentation purpose only.
7. Intellectual property rights
Your use of this site and its contents does not grant you any licenses or rights with respect to any copyright, designs, trademarks, or other intellectual property or material rights relating to the content (as described in the Content section below), including STANGA Software and all HTML and other code contained in this site. All such materials, including designs and associated intellectual property rights, referenced or shown on this website are shielded from infringement by national intellectual property laws, other laws, and provisions of international treaties. You may only use the content in ways that STANGA and/or its legal representative has explicitly permitted. The material mentioned above may be subject to civil and criminal penalties if it is copied or distributed in any way. The use of the aforementioned materials for publication, reproduction, or distribution on any other server, location, or support is strictly prohibited. This goes without mentioning the aforementioned restrictions. To view the content for your own personal use, however, you are allowed to create one copy.
Along with the aforementioned intellectual property rights, "content" on this website is described as any graphics, photographs, including all image rights, sounds, music, video, audio, or text. STANGA makes an effort to guarantee that the data on this website is accurate and comprehensive. The accuracy and error-freeness of STANGA's material are not guarantees made by STANGA. STANGA does not guarantee that the site's functionality or its content will be error-free or that this website, the STANGA Content it contains, or the computer that hosts it are free of viruses or other harmful elements. We always advise everyone who uses the Internet to make sure their virus-checking software is up to current.
8. Non commercial use
You may only use this website for noncommercial, domestic purposes. Any material, software, products, or services found on this website may not be changed, copied, distributed, transmitted, displayed, performed, reproduced, published, licensed for commercial use, transferred, data mined, or sold. This website and all of its materials may not be used for any commercial endeavors, including any advertising or revenue-generating activities on your own website.
You accept full responsibility for your use of this site, as well as for all messages and actions taken in connection with it. We reserve the right to immediately or permanently terminate your use of this site if we find that you are or have ever participated in prohibited activity, failed to treat other users with respect, or in any other way violated the T&C.
You consent to fully indemnify, defend, and hold harmless us, including our officers, directors, agents, affiliates, licensors, and suppliers, upon our request, from and against any and all liabilities, claims, expenses, damages, and losses, including legal fees, resulting from any violation of the T&C by you, including the use of this site by any other individuals accessing it through your Internet account as a result of your action or inaction.
If you violate the T&C and we choose not to take action against you, we will still be able to exercise our legal rights and remedies in any subsequent instances in which you violate the T&C.
9. Major Forces
Any duties we have under the T&C that we fail to fulfill because of circumstances outside of our reasonable control are not our responsibility.
10. Governing law and dispute resolution
Without limiting the application of the mandatory consumer protection clauses derived from the EU, the T&C are governed by Spanish law, specifically the Spanish Consumer Code (Royal Legislative Decree 1/2007, from November 16, approving the consolidated text of the General Law for the Defense of Consumers and Users) and the Spanish E-commerce Law (Law 34/2002, from July 11, on Services of the Information Society and Electronic Commerce). You and STANGA acknowledge and agree that the courts of Barcelona shall have exclusive jurisdiction over any dispute between STANGA and you, coming out of or related to the T&C.
Contact
Still have questions? We're happy to help! Please email us at contact@thestangashow.com and we will get back to you ASAP.